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Archive for the Category
‘Tech Support’

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Apple Announces 2TB Time Capsule

Thursday, July 30th, 2009

TimeCapsuleTime Capsule now comes in 1TB and 2TB models starting at just $299. Time Capsule is a Wi-Fi hard drive that works with Mac OS X Leopard’s Time Machine to back up all your data. It’s also a full-featured wireless base station that includes simultaneous dual-band 802.11n Wi-Fi, Guest Network, Back to my Mac support for MobileMe users, Gigabit Ethernet ports, and a USB 2.0 port for sharing a printer and/or a hard drive.

[Available from Apple]

Cable Identification Made Easy

Friday, June 19th, 2009

Cable IDTired of trying to explain which cable is which over the phone when trying to help someone with their tech issues? Here is one solution to that problem that I have found helps my clients. Now I just say “unplug the cable marked with the green disc.” If they decide to do a little rearranging, not a problem, this solution also has matching stickers to place on each port so they will know where each cable should be connected. A starter set of 10 reusable dotz is just $10.

[Available from dotz]

Find My iPhone Now Available

Wednesday, June 17th, 2009

With the availability of iPhone OS 3.0, MobileMe members can now use Find My iPhone to help recover a lost iPhone or remotely wipe the personal data on it.

To get started, use iTunes to update your iPhone software to iPhone OS 3.0, and then follow these steps:

  • On your iPhone’s Home screen, tap Settings.
  • Tap Mail, Contacts, and Calendars.
  • Make sure Fetch New Data is set to Push.
  • Select your MobileMe account and turn
    on Find My iPhone.
  • Apple also recommends setting up a Passcode Lock on your iPhone, so only you can turn the Find My iPhone feature on and off. Go to Settings and tap General followed by Passcode Lock.

    If your iPhone goes missing you can log into me.com on any computer to access Find My iPhone (under Account) and display your iPhone’s approximate location on a map, write a message to be displayed on its screen, and play a continuous sound for two minutes even if the iPhone is set to silent. Or if you fear the worst, you can initiate a remote wipe to permanently erase your personal data and restore the iPhone to its factory settings. Watch this video to see how it all works.

    [via MobileMe News Feed]

    KPC 680 EVDO card with Mac OS X

    Monday, January 19th, 2009

    The KPC680, like the KPC 650, is also very Mac compatible.  It will work with 10.3.9 or greater including Snow Leopard (Mac OS X 10.6). Unlike the V740, there are no native Mac drivers, but as long as you install and use Verizon’s VZAccess Manager software it will work just fine. BTW, unlike the previous models, the KPC680 can be activated on PC or Mac using Verizon’s VZAccess Manager. For the KPC 650 see our previous article.

    Edit Office Docs on your iPhone

    Tuesday, January 6th, 2009

    Office Mobile

    MobileFiles Pro, from Quickoffice, is an application for the iPhone and iPod touch that allows the creation and editing of Excel 2003 files. It also views Microsoft Word (.doc and .docx), Microsoft Excel (.xls and .xlsx), Microsoft PowerPoint (.ppt and .pptx),  iWork (Pages, Numbers and Keynote), Adobe Acrobat (.pdf) and RTF to name just a few. In addition, users are able to “Remotely access your Apple MobileMe iDisk files and folders and the shared iDisk folders of friends and family.” A trial copy is available now.

    [$9.99 from QuickOffice]

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