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Posts Tagged ‘Mac’

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What is Scareware on your Mac?

Wednesday, April 5th, 2017

You’re at your Mac, doing some working as normal, and you visit on a site you have been to many times before. But then you get a pop-up. And not just any pop-up, but a warning message that says your computer is suddenly compromised. Usually phrases like “virus detected” and “suspicious activity” are part of the warning. Panic begins, what can you do about this? Luckily that dialog has a phone number on it you can call to help you sort things out. For a fee, of course.

Never ever call the number listed on your screen!

You want to call because they were helpful enough to tell you that your Mac has a problem. If they know your Mac has a problem, then they can help you fix it, right? Wrong. This is a tactic to get at your wallet and computer. Commonly called “Scareware,” it is a way for unscrupulous people to cause a panic and then “come to your rescue” for a fee. Even though there really isn’t anything to worry about, except for the message that keeps popping up over and over.

How can they know about my Mac?

There’s no legitimate warning that will ever come from your web browser about anything but your web browser; it has no way of knowing. If you already know this and you click the Okay or Close button, you might find that the warning pops right back up immediately. Preventing you from closing close the window that is trying to scare you in the first place, confirming that you do in fact need to call (and pay) to make it go away.

How do I fix this?

Fortunately, Apple has built into Safari a quick fix that works almost always. Just Quit or Force Quit Safari, then while holding down the Shift key start Safari. Keep holding down the Shift key until your normal home page loads. When you start Safari with the Shift key held down, it will reopen without any windows or tabs from your previous session. That keeps this scareware site from reloading, bypassing the maliciously crafted webpage.

But wait, that didn’t fix it!

If the above steps didn’t fix the problem, then your Mac could have adware installed. This is usually in the form of a plug-in to your browser. In this the case, you need to download AdWare Medic (now known as Malwarebytes Anti-Malware for Mac). Download and run this app to remove any know bits of malicious software. Please note that you may not be able to view the AdWare Medic website via your troubled browser. You have a couple options here, first try using another browser (Safari, Firefox, Chrome etc.). You could always download it on another Mac and then copy it to a thumb drive.

The more you know!

Once you have resolved the problem, here are a couple links that will deal with the “bad guys” and protect yourself.

Apple Introduces New MacBook Pro

Tuesday, October 25th, 2016

MacBook ProThe all-new MacBook Pro is the thinnest and lightest MacBook Pro ever. It introduces a breakthrough interface called the Touch Bar that replaces the traditional function keys with a brilliant Retina-quality Multi-Touch display. The Touch Bar places controls right at the user’s fingertips and adapts when using the system or apps like Mail, Finder, Calendar, Numbers, GarageBand, Final Cut Pro X, and many more, including third-party apps.

Available in silver and space gray, the new MacBook Pro also features the brightest and most colorful Mac display, built-in Touch ID, a more responsive keyboard, larger ForceTouch trackpad, and redesigned stereo speakers that deliver high dynamic range. With cutting-edge graphics, powerful processors, superfast SSDs, Thunderbolt 3 (USB-C) ports, and macOS Sierra, MacBook Pro is the ultimate notebook for professionals and consumers.

Updates to Mac notebooks

Monday, March 9th, 2015

mba_11_13_mbp_tri_combo_100013-inch MacBook Pro with Retina display

The 13-inch MacBook Pro with Retina display now features the all-new Force Touch trackpad, fifth-generation Intel Core processors, next-generation Intel Iris Graphics 6100, and ultrafast PCIe-based flash storage. It’s the ideal notebook for enthusiasts and professionals looking for fast performance in an incredibly compact and light design.

MacBook Air

The MacBook Air line now features fifth-generation Intel Core processors, next-generation Intel HD Graphics 6000, and a Thunderbolt 2 port. And with all-day battery life, MacBook Air will go with you and stay with you the entire day.

Apple’s new notebooks are now available from:

The New MacBook

Monday, March 9th, 2015

New MacBookAt just 2 pounds and 13.1 mm thin, the new MacBook is Apple’s thinnest and lightest notebook.
It features a stunning 12-inch Retina display, new Apple-designed keyboard, all-new Force Touch trackpad, fifth-generation Intel Core M processors, fast PCIe-based flash storage, and all-day battery life. And it’s available in three gorgeous metal finishes—Gold, Space Gray, and Silver.

The new MacBook is designed for a wireless world and is the ideal notebook for customers looking for the complete Mac experience in

Apple’s most portable notebook ever is now available from:

Super Small Thumb Drives

Thursday, March 7th, 2013

21XDKDC3KdLMany of my clients have asked about the super-small USB thumb drives that I use. Well here they are. Half the size of an SD card, each PICO drive is smaller than the plug at the end of a USB cable. It is available in sizes from 2Gb to 64GB and comes on gold, silver and nickel. They have survived everything being left in the sun all day to several cycles in the washing machine and dryer.

Super Talent Pico-C 32 GB USB 2.0 Flash Drive STU32GPCG (Gold) $15.75 USD


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